Responsibilities:
- Monitor existing systems to ensure structural integrity
- Oversee the development and installation of new hardware and software
- Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues
- Provide technical direction to IT support staff
- Ensure constant availability of technical resources
- Design and implement security systems and redundant backups to maintain data safety
- Write custom scripts to reduce the need for human intervention
- Liaise with Software Development/ Sales Team for technical support of projects
- Contribute to team effort by accomplishing related results as needed
Requirements:
- Diploma or Degree holders in Computer Science, Information Technology, or related discipline
- At least 3 years’ experience in in-house helpdesk support / system infrastructure maintenance
- Installation and maintenance of Windows-based software
- Installation and maintenance of LINUX-based software
- Creating automated scripts and software preferred
- Willingness to sign confidentiality agreement and protect trade secrets
- Exceptional networking skills and knowledge
- Occasional outdoor work (client’s technical support) is needed
- Proactive and self-motivated to work independently and efficiently
We offer competitive remuneration package, 5-day work, flexible work hour arrangement, comprehensive group medical & dental insurance and excellent career prospect to the right candidate. For interested parties, please send full resume (in Word / PDF) with detailed working history, salary expectation, and references, to the HR & Administration Department, hr@forida.com.hk. Application without specifying salary expectation will NOT be considered.
Job applicant information will be kept confidentially for one year or be referred to other appropriate positions within our company. “Personal Data provided by job applicants will be used strictly in accordance with the employer’s personal data policies.”